Category: HubSpot Revenue Operations

Situation: The Lucky Nickel Construction Company recently hired a RevOps professional named Abeeku. He has discovered that the sales department and the customer support department have two different systems for tracking customer information and that the two aren’t connected in any way. He would like to get both departments onto the same system, but in the meantime he is focusing on integrating the two systems so they can share data. This is an example of:

Process definition Data governance Tech stack management None of the above 💡 In Exam TIme, You shouldn't waste time by searching for answers one by one, answers that you do not...

Situation: Real Good Manufacturing recently hired a RevOps professional named Vladislav. Vladislav has discovered that the company has no restrictions on who can access and change customer data, and he is working to put regulations in place that control access and permissions. This is an example of:

Process definition Data governance Tech stack management None of the above 💡 In Exam TIme, You shouldn't waste time by searching for answers one by one, answers that you do not...

Situation: Trustworthy Financial Services recently hired a RevOps professional named Markeisha. Markeisha is spending her first few months trying to understand where leads come from, how they get passed to sales, and what happens to new customers after the deal is closed. This is an example of:

Process definition Data governance Tech stack management None of the above 💡 In Exam TIme, You shouldn't waste time by searching for answers one by one, answers that you do not...

Evaluate this step of a sales process: Buyer discussed our product with their team.

This step isn’t required. This step isn’t factual. This step isn’t inspectable. This step isn’t buyer-centric. 💡 In Exam TIme, You shouldn't waste time by searching for answers one by one,...

Evaluate this step of a sales process: Buyer submitted “Contact Sales” form.

This step isn’t required. This step isn’t factual. This step isn’t inspectable. This step isn’t buyer-centric. 💡 In Exam TIme, You shouldn't waste time by searching for answers one by one,...

What four elements should your sales playbook include?

Required behavior, factual outcomes, inspectable actions, and buyer-centric focus What your sales reps need to know, what they need to do, what they need to say, and what they need...

Evaluate this SLA: Marketing will produce $100,000 of lead value each quarter, and sales will contact every marketing qualified lead within 24 hours of receiving it.

This SLA’s requirements focus on the wrong activities. This SLA’s requirements aren’t specific enough. This SLA is missing a requirement. No change needed. 💡 In Exam TIme, You shouldn't waste time...

Evaluate this SLA: Each month, Marketing will generate 500 qualified leads, and sales will contact each lead as quickly as possible.

This SLA’s requirements focus on the wrong activities. This SLA’s requirements aren’t specific enough. This SLA is missing a requirement. No change needed. 💡 In Exam TIme, You shouldn't waste time...

Evaluate this SLA: Each month, marketing will qualify enough leads for sales to close $50,000 in new business, and sales will contact every marketing qualified lead.

This SLA’s requirements focus on the wrong activities. This SLA’s requirements aren’t specific enough. This SLA is missing a requirement. No change needed. 💡 In Exam TIme, You shouldn't waste time...

Evaluate this SLA: By the end of this month, Marketing will increase website traffic by 50%, and sales will attempt contact up to three times for each website lead.

This SLA’s requirements focus on the wrong activities. This SLA’s requirements aren’t specific enough. This SLA is missing a requirement. No change needed. 💡 In Exam TIme, You shouldn't waste time...